Support

Questions, problems or ideas — email support@pomosauna.app and we will get back to you. Contact Support in the app’s Settings opens the same address.

Before you write

• No chime when the phase changes? PomoSauna marks each change with a notification. Check that notifications are on for PomoSauna in the iPhone’s Settings, and that a Focus is not holding them back.
• No Live Activity on the Lock Screen? Settings › PomoSauna › Live Activities must be on. The first time a session runs, iOS asks on the Lock Screen whether to allow it.
• No sound in the app? Check the volume, and that the sound is not muted in the app’s own Settings, where each phase has its own volume and mute.
• Premium not showing after a purchase? Open Premium from Settings in the app and tap Restore Purchases, signed in with the Apple Account you bought it with.
• Cancelling a subscription is done by Apple, in Settings › your name › Subscriptions. Deleting the app does not cancel it.
• The FAQ covers the rest.